AUB Group Limited Annual Report 2023

ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT YEAR ENDED 30 JUNE 2023

5.3 OUR PEOPLE Our employees are a critically important asset and a key pillar of our ESG framework. We aim to equip our employees with the skills they need to deliver for our customers and to provide them with opportunities so that they can reach their full potential. We know that a diverse and inclusive workforce is the foundation for innovative thinking and new ideas. For the second year in row, an independent review conducted by Great Place to Work benchmarked the staff of AUB’s Sydney office against peers globally and certified AUB as a Great Place to Work. Of approximately 300 employees surveyed: – 98% believe it is a safe place to work – 95% believed they are treated fairly regardless of their race or sexual orientation – 89% believed they are treated fairly irrespective of their gender or age – 88% believed they can take off time when they believe it’s necessary – 89% average score for justice.

Employee Development We are committed to ensuring that our employees get a sense of fulfilment from their work. We do this by providing them with ongoing development opportunities through AUB Group learning and development programs as well as further study assistance. Our Broking Division has an Education Committee comprising senior broking management from across the country. The Committee ensures that insurance broker employees receive the necessary training and education through the National Insurance Brokers Association, Australia (NIBA), the Australian and New Zealand Institute of Insurance and Finance (ANZIIF), LMI College and other specialist providers. Our Agency Division and Head Office employees complete their ongoing training requirements online through the LITMOS learning management system. Our agencies’ training managers are responsible for running LITMOS, ensuring that the available learning material meets the relevant training requirements and ensures that agency staff complete their training in a timely manner. During the year, training hours for our employees across the group remained consistent with the previous year. In FY23, employees undertook an average of 21.1 hours of training each, including our broker and agency employees.

Movement, %

2023

2022

Employee training hours (includes compliance related)

46,757

46,975

(0.5)

AUB GROUP ANNUAL REPORT 2023

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